Please read carefully!

This is an agreement between you and SD “Gabby Penev-and-cie” and specifies the conditions under which you can use e-shop www.joykidsbg.com, and our obligations to you. To use the website www.joykidsbg.com and offered in it services, you need to agree to these conditions:

1. About Us

The company that provides the services is SD “Gabby Penev-and-cie,” UIC: 121214763 commercial address: 1000 Sofia, Vitosha blvd. 61, tel .: 029 882 025

2. Registration and Security

To buy a product from www.joykidsbg.com, you must be a registered user. Registration is by entering correct, complete and accurate information on the registration form. As a registered user, you are entirely responsible for maintaining the confidentiality of your username and password and personal information in your profile (incl. Address, telephone number, information concerning your e-payment, e-mail and authorized parties to accept your orders). Only you can authorize others to use your username and password www.joykidsbg.com. You are fully responsible for all activities that occur through your username and password www.joykidsbg.com. In any suspicion of fraudulent use of your username and password, or a risk of such please inform SD “Gabby Penev-and-cie.”

3. Protection of personal data

SD “Gabby Penev-and-cie” guarantees its customers confidentiality of information and personal data. SD “Gabby Penev-and-cie” undertakes not to edit or disclose personal information without explicit prior permission of the user, except when should obey a legal procedure.

4. Prices catalog

The indicated prices of the items are single, per package. All prices include VAT, in the Bulgarian lev. The cost of delivery is not included in the price, unless expressly declared free shipping.

5. Revision of prices

SD “Gabby Penev-and-cie” reserves the right to change the prices of online products without prior notice to users. Every customer of the online store is obliged to pay the price current at the time of the transaction, in accordance with these terms and conditions. The prices advertised on the site are valid until stocks last.

6. Terms of ordering and payment
Your selected items are indicated in the shopping cart, where you at any moment you can change the quantity, add or subtract products and check their prices and / or the total amount.

Stage 1 Delivery and transport costs

To place an order, you need to log in with your username and password. Specify the exact address for delivery. The customer is obliged to pay extra for courier services. Tip – in the field note, specify as a delivery point the nearest to you office of Econt. So your delivery will cost the least and will be received it in the most convenient time for you.

Step 2: Payment

In your shopping cart you can see the price of your selected items and the final amount you have to pay. You should specify a convenient way for you to realize the payment, choosing of th options below:

Cash on Delivery – pay the courier upon delivery;
Payment by bank transfer – please specify in the subject of payment the reference number and date of your order; The information for the bank transfer is:
IBAN: BG14UNCR96601025695015

If you need an invoice, please fill in the necessary data in the delivery note box. The invoice will be sent with your order.

Stage 3 – Confirmation of order

Here you can see all the information about your order and check it.

Important: Check carefully the content of your shopping cart, billing information and transportation costs. If you need to make corrections, be sure to make them promptly. Once you click “accept the order” your order will be accepted and you will not be able to make more changes. Once you finalize your order, you will receive an email with all the information for the order to the email address you gave when registering. If any clarification about the conditions or the address of the delivery is needed, our operator will contact you by phone.

Important: Indication of incomplete or incorrect data in the customer profile makes the order invalid and does not bound SD “Gabby Penev-and-cie” to any implementation.

7. Delivery of goods

Shipments are delivered by courier company Econt with the option to review and test, the implementation time is within 3 working days. Usually orders made in weekdays until 17:00 will be received on the next business day. If the SD “Gabby Penev-and-cie” is unable to meet the demand, the company commits to contact the customer and inform him. If the customer has paid in advance, SD “Gabby Penev-and-cie” undertakes the necessary actions to reimburse the amount paid within 3 working days.

In case you choose to use system of payment Borika, your order will be executed within 3 days from the date of receipt of the amount to the account of SD “Gaby-Penev and s-ie.”

You can track your shipment on the bill of lading number at the following address http://www.econt.com/tracking/

Important: Upon receipt of the shipment pay on delivery and check the integrity of the goods in the presence of the messenger, especially if it is brittle! If you have paid in advance by bank transfer or with a card, you do not owe payment to the courier. In this case, open the package as soon as you accept it. If the goods are damaged, the courier is obliged to write to you a bilateral protocol that will ensure re-execution of your order.

8. Return of purchased goods

Each user has the right to return goods ordered within 14 working days after receiving them, if the products meet the following conditions:
– No mechanical damage;
– With its original packaging and has a good presentation;
– Is accompanied by any enclosed warranty card, documents and accessories with which it was received.

The right of return does not apply in the following cases:
– Delivery of custom-made goods according to the requirements of the user or individual orders on their behalf;
– Delivery of goods which by their nature can not be returned or are perishable, or are in danger of deterioration of their quality characteristics;
– Delivery of audio and video recordings or computer software, printed by the user;
– Delivery of newspapers, magazines and other periodicals.

The buyer must contact SD “Gabby Penev-and-cie” by phone, calling 0298882025 and announcing the return. SD “Gabby Penev-and-cie” undertakes to reimburse the amount of the goods within 3 working days from the date on which it was received back or replace it. The costs of transport are borne by the buyer. In the event that the client receives goods that don’t meet the conditions for supply, or other goods other than the ordered, SD “Gabi-Penev-cie” replaces the commodity bearing the cost of delivery, or restores the amount paid by the customer. If prepaid commodity is out of stock, SD “Gabby Penev-and-cie” contacts the customer and provides a new delivery date or reimbursement amount within 3 working days.

9. Contact us

Contact us by phone: 0298882025 or send us an email: ofiice@joykidsbg.com

You can contact us for information on our products, the terms of ordering and delivery, and to check the status of your order.

10. Responsibilities

When using the services offered by SD “Gabby Penev-and-cie” You agree that the use of the services offered on the site is at your own risk.

SD “Gabby Penev-and-cie” is not responsible for the information, services and guarantees provided by manufacturers of products or services.

SD “Gabby Penev-and-cie” does not warrant that the functions offered by the site, and information flow are devoid of technical errors.

11. Copyright

All Site Content is owned by SD “Gabby Penev-and-cie.” Any unauthorized use of content, including modification, reproduction and distribution without the express written permission of BD “Gabby Penev-and-cie” is pursued by law.

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